Reference

Privacy Policy for your India account

Your account can create payment records, device signals, cookie choices and game history for titles such as Baccarat, Book of Magic and Rocketon, and this Privacy Policy explains…

UPI privacy contextCookie choicesAccount data rightsSecurity checks
slotcatalog Privacy Policy for your India account
REQUEST PATHS

Reach us about privacy requests

Privacy questions should not sit in a general queue. Send your request from the email linked to your account whenever you can, because that helps us…

Privacy email Write from the email linked to your account, include your username, and describe the…
Logged-in chat Start chat after logging in when your question involves cookies, recent access, or a…
Payment reference help If your request involves UPI, Paytm, PhonePe or Google Pay records, share only the…
SECURITY CARE

How we handle your privacy

Privacy work is part of daily account operations, not a separate afterthought. We collect only what we need for account access, payments, fraud checks, game records, support and legal duties.

Account data handling

We collect contact data, login records, device signals, game session records and wallet references so your account can operate and be checked. Sensitive fields are kept with restricted access and are not used for unrelated outreach.

Cookie choices

Cookies help keep you logged in, remember language choices and detect unusual access patterns. You can change browser settings, but blocking essential cookies may affect account access, session security and payment confirmation steps.

Security checks

When a new device, location change or repeated failed login appears, we may request verification before sharing account data. These checks reduce the chance of another person viewing wallet or identity records.

Retention periods

We keep account and transaction data only for business, security, dispute and legal needs. When data is no longer required, we delete it, anonymise it or separate it from direct account identifiers.

Payment records

UPI, Paytm, PhonePe and Google Pay references are used to reconcile transactions and answer payment queries. We do not ask for wallet passwords, full banking credentials or unrelated financial files.

Change requests

You can ask us to correct inaccurate account data, access eligible records or remove data where law allows. We may keep limited records when needed for disputes, security checks or legal duties.

Your Privacy Policy questions answered

This FAQ explains the privacy choices and request steps most relevant to your account. It covers account data, payment references, cookies, retention, identity documents and contact routes. If your case involves local access rules, eligibility depends on local law and is available where local law permits.

We collect details you provide, such as contact data, username, verification material and support messages. We also create login records, device signals, wallet references and game session records needed to run and secure your account.

We use payment references to match transactions, answer wallet queries and check unusual activity. We do not need your wallet password or full banking credentials, and you should never send those through chat or email.

Yes. Send the correction request from your linked email or logged-in chat, explain what is wrong, and provide proof where needed. We may refuse changes that hide fraud, disputes or legal records.

Cookies help maintain login sessions, remember settings and flag risky access patterns. You can control cookies through your browser, but blocking essential cookies may interrupt account access or payment confirmation.

Retention depends on the data type and the reason we hold it. Account, transaction and verification records may be kept for security, dispute handling and legal duties, then deleted or anonymised when no longer needed.

Only authorised teams and verification partners can access identity documents when their role requires it. We apply access controls, keep internal use limited, and avoid sharing documents unless needed for checks or law.

Use the email linked to your account or contact us after logging in. Include your username, the request type and any relevant payment reference, but never include wallet passwords or unnecessary private files.